Welcome to another episode of Out of Spec Dave, where I find myself on my way up to the Mount Kisco Tesla Service Center for yet another fix on my car. This time, it’s the seat that’s giving me trouble. Let’s see what happens.
Let me give you a quick recap of my car – it’s a 2021 Tesla Model S refresh Palladium long range, not a plaid, and it’s white on white. I absolutely love this car, it’s been great for me. I’ve even road tripped down to Florida and back in it, showcasing its amazing range. If you haven’t already, check out the videos on my YouTube channel.
Since purchasing this car from CarMax with 23,000 miles on it, I’ve encountered a number of problems. Three door handles have gone bad on me, with two needing to be replaced and one needing reprogramming. The Tesla Service guys were able to come to my home or office to fix the issues, except for the third handle which required a visit to the service center.
Recently, I experienced a new issue with the seat not moving forward when I got into the car. After contacting Tesla through the app, a service advisor named Mike came to assess the problem. He determined that the seat assembly needed to be replaced, a rare occurrence for the Model S. An appointment was made at the service center, and here I am on Super Bowl Sunday, dropping off my car for repairs.
Despite the issues I’ve faced, I have confidence in Tesla‘s ability to fix them. The communication and service I’ve received have been top-notch, and the repairs are covered under warranty. However, with only 19,000 miles left on the warranty, I can’t help but wonder about the costs of owning a Model S out of warranty.
Arriving at the Mount Kisco Tesla Service Center, I was impressed to see them operating at full capacity on a Sunday. The car was automatically checked in upon arrival, showcasing Tesla‘s advanced technology and customer service. The estimated repair time was quick, and I took the opportunity to grab lunch while waiting.
After the service was completed, it turned out that the seat only needed recalibration, not a full replacement. The issue was resolved, and I was grateful for the efficient and effective service provided by Tesla once again. Hopefully, this will be the last time I need to visit the service center for repairs.
Thank you for joining me on this journey through another episode of Out of Spec Dave. Here’s to smooth sailing and trouble-free driving ahead. Take care and drive safe!
