As a Tesla owner, the constant struggle with service updates and issues can be frustrating. In this blog story, we follow the journey of a Tesla Model S owner as they navigate through yet another service update. The car is plagued with various problems, from a dead MCU to malfunctioning turn signals and HVAC system.
Despite the ongoing issues, the owner remains hopeful as they schedule a service appointment in Van Nuys to address the issues. However, things take a turn for the worse when they realize that the MCU upgrade kit for Hardware 1 autopilot cars is not available yet, and there is a shortage of MCU ones at the service center.
With no loaner available, the owner is left to rely on their trusty Model 3 for transportation. But even that car gets pulled into the mix when the service advisors offer to swap it with the Model S to install the autopilot Hardware 3 upgrade and address a known issue with the battery case vent switch.
After a successful service appointment, the owner finally gets their Model S back with the new MCU functioning properly. Despite a few minor issues, they are grateful for the helpful service advisors who went above and beyond to assist them.
This blog story highlights the ups and downs of owning a Tesla, from dealing with service updates to unexpected service appointments. It also showcases the dedication of Tesla‘s service team in addressing and resolving customer concerns.
Have you experienced similar issues with your Tesla? Share your story in the comments below. And remember, even in the face of challenges, the future of electric vehicles is bright. Stay tuned for more updates on this Tesla owner’s journey.
